My colleague, Jay Cross, writes today on his Learnstream blog:
I met Steve Denning a decade ago... He'd recently left the World Bank to strike out on his own, and he had a new book out: I bought a copy from him.
The book was about telling stories in organizations, and how a story can lead to massive change. The story that was the catalyst for changing the World Bank's radical shift from lending to helping people in need was simple and effective. But stories? How far can you go with that?
Steve has evolved into one of the most astute philosophers of management and the new world we entered at the turn of the century. The series of posts (below) is mind-blowing. You've heard part of it before, but never so tightly linked. The storyteller has evolved into a premier recognizer of patterns. I rely on Steve's insights to form my own.
The posts on reinventing management that Jay refers to are available here:
- Reinventing Management: Part 1: Overview
- Reinventing Management: Part 2: Delighting the client
- Reinventing Management: Part 3: From controller to enabler
- Reinventing Management: Part 4. From bureaucracy to dynamic linking
- Reinventing Management: Part 5: From value to values.
- Reinventing Management: Part 6: From command to conversation
- Reinventing Management: Part 7: Implementing the transition
For a comprehensive review of the principles and practices involved in reinventing management to elicit continuous innovation, read my book: The Leader's Guide to Radical Management: Reinventing the Workplace for the 21st Century.
Jay Cross is the author of Working Smarter Fieldbook (2010)