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« The Jim Collins Story: From Good to the Grave | Main | The Story of Two Kinds Of Power »

May 21, 2010


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Michael D. Kull, Ph.D.

There's a quote attributed to Max Weber that "bureaucracy is the most efficient form of organization." When you understand what he's talking about, you see the logic. However, if the goal is to be EFFECTIVE, then any other form of organizing, by definition, is less efficient. So we see this constant tug-of-war that never ends and should never end, because it is how we make change based on both precedent and imagination. Recognizing our roles in this dance is important so that we see it is more likely the system dynamic, not individuals, at fault then things don't work out as intended.

Geoff Barbaro

Steve, great post as usual. I would suggest that the problem identified Jon Thorne is also less of an issue in organisations that know how to listen. Leaders listen, they don't just monitor progess or get updates as many managers do. People focused organisations are better at listening, and true listening also leads to learning and growth.

As a professional communicator who works within organisations, my experience is that people focused organisations work much more efficiently, but many within the organisation have trouble communicating, including listening. I believe that one of the most important roles PR/comms people can play is teaching and guiding communications and creating channels for people to communicate effectively. We are by nature usually people focused ourselves (I hope - & certainly if you're any good) and are in positions that should mean we help organisations retain that focus.

When your people are communicating, achieving and motivated by their work, that reputation starts to spread creating more external opportunities for the organisation and delivering greater value to clients.

And I must admit that I am always delighted when I am given the opportunity to help create these results!

Cheers, geoff

Christopher Lowe

I've thought a great deal about how leaders lead in the cat herding environment. There's an implicit assumption here that needs exposure: that the leader is the catherd, rather than another cat. It seems to me that If you really want to elevate the poeple oriented mantra beyond the level of mere bumpersticker, you have to assume a fundamentally different role for the leader than the one embodied within the traditional world of management. Otherwise, poeple-oriented management is just another technique on the part of traditional managers to gain greater control -- rather than a way to gain higher quality strategies and output. Perhaps, its not the leaders job to "herd" because, in fact, he is just one of the cats, albeit the biggest and furriest. If he guides movement its because of his prescence, his example, and his participation in the life of the pack. In other words, its because of leadership commandership.

Noeline Holt

Chief cat herder is the one who bangs the food bowls together (when the cats want to be fed)

Health News

Thank you for introducing me the wonderful information.And .....Totally boring.!

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