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« 800-CEO-READ selects The Leader's Guide to Radical Management among the best books of 2010 | Main | President Obama & the CEO Summit: Doing more vs doing differently »

December 17, 2010


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I agree with the thrust of your post but I think you're underestimating the degree to which managers have utilized low- or no-skill labor over the period of the last 35 years.

I have personally had the experience of pitching a technology solution with a strong business argument to a major bank. Top management at the bank's response was that it was their corporate strategy to prefer solutions for which minimum wage could be paid. When you combine such a strategy with de facto open borders and off-shoring that it should depress wages in the U. S. for all but a handful shouldn't be particularly surprising.

Steve Denning


I agree. Solutions where you pay the minimum wage enable firms to continue with top-down command and control management. Only problem: as a strategy, it leads to the disaster we see in the Shift Index statistics.


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